Intro??

"Be" Customer-Centred

A program to help organisationsshift mindset and become more customer-centred.

HCD Masterclass

Integrate human-centred design into bank operations targeted to hospitality businesses.

UX Pills

Customised seminars and workshops on Human-Centered, UX and interaction design.

Automotive service innovation

Two new concepts for digital service innovation in the automotive industry.

Banking services
co-design

A series of workshops to re-design banking operations with all stakeholders.

Robo-advisor
adoption

Exploration to assess how to integrate a robo-advisor within the offerings of a traditional bank.

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Engage Rotterdam

A meetup to explore what service design can do for other industries.

PaperSafe

A cloud-based storage that supports people in managing specific bank’s operations.

Epilepic

An online community for epileptic teenagers, to foster reflection and self-empowerment.

Fysio24

A digital service to engage people in recovering from musculoskeletal injuries.

 

Tailored telehealth

 

Guidelines to improve adherence by tailoring interactions to profiles of chronic patients.

Pikpoke

Create a meaningful working network, through spontaneous human-to-human interaction.