A program to help organisationsshift mindset and become more customer-centred.
Integrate human-centred design into bank operations targeted to hospitality businesses.
Customised seminars and workshops on Human-Centered, UX and interaction design.
Automotive service innovation
Two new concepts for digital service innovation in the automotive industry.
A series of workshops to re-design banking operations with all stakeholders.
Exploration to assess how to integrate a robo-advisor within the offerings of a traditional bank.
A meetup to explore what service design can do for other industries.