With a group of service design enthusiasts, we set up the first English-spoken service design meetup in Rotterdam. The aim is to explore how service design can become increasingly more relevant for different sectors, and to learn from each other’s experiences. Our events are not-for-profit, and always based in Rotterdam. Everyone is welcome to join, as a participant or by co-organising an event on a specific topic.

Our stance is to show what service design can do for other industries. We do this by inviting academics and professionals to present relevant case-studies and the outcomes they have achieved.

 

Themes included: “Service Design in Healthcare”, “Humanising Smart Cities”, “Service Design in the Public Sector”, “Human-Centred IT”.

scope:

Personal project, Co-organiser
April 2015 - April 2016

engagerotterdam.com

 

CONTRIBUTION:

  • Event setup: theme choice and design of activities
  • Organisational support 
  • Managing relationship with potential speakers and members of the community